Shipping Policy

We strive to deliver your orders in a timely and secure manner. Please review the shipping details below.

1. Order Processing Time

• Orders are processed within 1–3 business days after confirmation

• Orders placed on weekends or holidays will be processed the next business day

Once your order is shipped, you will receive tracking details (if applicable).

2. Shipping Time

Estimated delivery time:

• 5–10 business days depending on your location

• Delivery times may vary due to courier delays, weather conditions, or high demand periods

We are not responsible for delays caused by shipping carriers.

3. Shipping Charges

• Shipping charges (if any) will be displayed at checkout

• Free shipping may be offered during promotions or on minimum purchase amounts

4. Delivery Locations

We currently ship to selected regions/locations as available during checkout.

Please ensure your shipping address is complete and accurate.

5. Incorrect Address

If an incorrect or incomplete address is provided:

• Delivery delays may occur

• We are not responsible for lost shipments due to wrong address details

Additional charges may apply for reshipping.

6. Damaged Packages

If your package arrives damaged:

• Please take photos immediately

• Contact customer support within 48 hours of delivery

We will assist with replacement or refund as per our return policy.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time:

• Contact customer support for assistance

• We will coordinate with the shipping carrier to resolve the issue

8. Customer Support

For shipping-related questions or concerns, contact:

cozyedge30@gmail.com

Response time: 24–48 business hours